Frequently Asked Questions
Everything you need to know about your frank green essentials.
What materials are frank green products made from?
Our products are crafted from high-quality, BPA-free materials including premium grade 304 stainless steel and durable ceramic inner linings to ensure your beverages taste exactly as intended.
How do I clean and maintain my ceramic reusable bottle?
We recommend hand-washing the base of your bottle with warm soapy water. Most of our lids are dishwasher safe on the top rack, but please check the specific care instructions included with your model.
Do you offer international shipping?
Yes, we ship our sustainable home and lifestyle products worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
Can I return my order if I change my mind?
We offer a 14-day return policy for unused items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on items that have been used.
Are the lids leak-proof?
Our Push Button and Straw Lids are designed to be spill-resistant and leak-proof when closed securely, making them perfect for carrying in your bag or car.
How long do the bottles keep drinks hot or cold?
Our triple-walled vacuum insulated range is designed to keep your drinks hot or cold for hours, depending on the external environment and the initial temperature of the liquid.